Privacy Policy

1. Who we are

This website is operated by GistNet, with operations in Nairobi, Kenya. For privacy-related requests regarding this site, contact info@gistnet.net.

2. Information we may collect

Depending on how you interact with us, we may process:

• Contact details you provide (for example name, email address, organization, and message content) when you email us or submit a form.
• Technical and usage data such as IP address, device and browser type, general location derived from IP, pages viewed, and timestamps. This may be collected through server logs or analytics tools if enabled.
• Cookies where we use them for essential site operation, preferences, or analytics. You can control cookies through your browser settings.

3. How we use information

We use the information above to:

• Respond to inquiries and provide customer or pre-sales support.
• Operate, secure, and improve our website and communications.
• Comply with applicable law and protect our legitimate interests, including fraud prevention.

We do not sell your personal information.

4. Sharing

We may share information with service providers who assist us (for example hosting, email, or analytics), subject to appropriate safeguards. We may also disclose information if required by law or to protect rights and safety.

5. Retention

We retain information only as long as needed for the purposes described above, unless a longer period is required by law.

6. Security

We implement reasonable technical and organizational measures to protect information. No method of transmission over the Internet is completely secure.

7. International transfers

If we or our providers process data in countries other than your own, we will take steps consistent with applicable law to ensure appropriate protection.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. To exercise these rights, contact us at the email above. You may also have the right to lodge a complaint with a supervisory authority.

9. Children

This website is not directed at children under 16, and we do not knowingly collect their data.

10. Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes constitutes notice of the update where permitted by law.